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Terms & Conditions

Welcome to MushinTalks! By using our website, booking therapy, or purchasing our merchandise, you agree to the following terms. Please read them carefully, we’ve kept them as simple as possible.


1. About MushinTalks


MushinTalks is a platform that connects individuals to licensed or verified mental health professionals and also offers well-being merchandise.


2. Use of the Website


You must be 18 or older to book therapy or make purchases. Don’t use the site for any unlawful or harmful activity. All content (text, design, images, blogs) is owned by MushinTalks, please don’t copy or reproduce it without permission.


3. Therapy Services


Therapy sessions are offered by qualified professionals associated with MushinTalks. Clients must sign a Therapy Consent Form before starting any session. Therapy is not a medical emergency service. If you are in crisis, please contact local emergency services or helplines. MushinTalks is not responsible for any outcomes beyond the scope of professional psychological care.


4. Payments & Cancellations


Payments must be completed in advance through our website. Cancellations or rescheduling must be done at least 24 hours before the session. Late cancellations may be charged in full. Refunds for merchandise will follow our Return & Refund Policy (listed separately).


5. Merchandise Store


Prices are subject to change without prior notice. We ensure quality checks before dispatching all products. In case of defective or wrong items, you can contact us within 7 days of delivery for a resolution.


6. Privacy & Data


By using our site, you agree to our Privacy, Confidentiality & Ethics Policy, which explains how we handle your data and maintain your privacy.


7. Safe Space Policy


We do not tolerate discrimination, hate speech, harassment, or disrespect of any kind, in therapy, on our social media, or community spaces.


8. Limitation of Liability


While we strive for accuracy and care, MushinTalks cannot be held responsible for: Technical issues, website downtime, or service interruptions Any loss, injury, or damage resulting from misuse of our services or merchandise


9. Changes to These Terms


We may update these Terms & Conditions from time to time. Continued use of our website means you accept any updates.

Last Updated: January, 2026

For any queries or feedback, reach out to admin@mushintalks.com / +91 8808808757, we’d love to hear from you.